Finance Division Launches ‘Knowledge Base’ Resource

This post was originally published on this site

After 18 months of planning, designing, and developing, the Finance Division Knowledge Base is finally here. A self-service online library, the Knowledge Base contains hundreds of curated articles addressing frequently asked questions, troubleshooting guides, how-to tutorials, and other useful finance and business operation topics. Articles have been developed by subject matter experts of each of the division’s units. To date, more than 360 articles have been published.

Why do we need a Knowledge Base?

If you ever had questions about university business processes, state compliance regulations, or finance guidelines or topics (think PCard, MarketPlace, financial reporting, etc.) and didn’t know who or where to go for an answer, you know how frustrating that might be. The Finance Division offers campus customers easy access to answers to their questions and is available 24 hours a day, seven days a week.

How do I access it?

The knowledge base can be found as a top navigation menu on the Finance Division website or through the following websites:

You can also access the Finance Division Knowledge Base through an easy-to-remember go link: go.ncsu.edu/FD-KB

The Knowledge Base will be updated regularly with new and/or updated information so check back often.

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